1. Introduction Travel Líder DMC is committed to protecting the privacy and personal data of its clients, partners, and website users, in compliance with the European Union’s General Data Protection Regulation (GDPR) and other applicable legislation. This Privacy Policy explains how we collect, use, store, and protect your personal data.
2. Data Collected Travel Líder DMC may collect and process the following personal data:
- Name, phone contact, and email address;
- Information necessary for the provision of our services, such as travel details and preferences;
- Website navigation data, through cookies and similar technologies.
3. Purpose of Data Collection and Processing Personal data is collected and processed for the following purposes:
- Provision and management of tourism and travel services;
- Processing of reservations and payments;
- Communication with clients and response to information requests;
- Compliance with legal and tax obligations;
- Improvement of our services and user experience on the website;
- Sending promotional communications and newsletters (subject to the explicit consent of the data subject).
4. Legal Basis for Data Processing The processing of personal data by Travel Líder DMC is based on the following legal grounds:
- Performance of a contract or pre-contractual arrangements;
- Compliance with legal obligations;
- Legitimate interest, particularly for company security and service improvement;
- Consent of the data subject, where applicable.
5. Sharing of Personal Data Personal data may be shared with:
- Partners and suppliers necessary for the provision of contracted services (hotels, transport, etc.);
- Governmental and regulatory entities when required by law;
- Technology and digital marketing service providers.
6. Data Retention Personal data will be stored for the period necessary to fulfill the purposes for which it was collected, respecting the applicable legal and regulatory deadlines.
7. Rights of Data Subjects Data subjects have the following rights under applicable legislation:
- Access, rectification, and deletion of personal data;
- Restriction or objection to data processing;
- Data portability;
- Withdrawal of consent at any time, where applicable;
- Filing a complaint with the competent data protection authority.
Requests regarding the above rights can be sent to the contact email provided below.
8. Security Measures Travel Líder DMC implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or improper destruction.
9. Contact For any questions related to this Privacy Policy or the processing of your personal data, you can contact us via:
- Email: contact@travellider.com
- Address: Rua Eng. Rui Nogueira Simões nº4-2 Esq., 2665-622, Malveira – Portugal
- Phone: +351 215 888 765
10. Changes to this Privacy Policy Travel Líder DMC reserves the right to change this Privacy Policy at any time. Any significant changes will be communicated through appropriate channels.
Last updated: 25-02-2025